If you are staying at a Toyoko Inn in Korea, please click here for our privacy policy.

{PRIVACY_POLICY_MSSG_02}
{PRIVACY_POLICY_MSSG_03}

I. Introduction

  1. Application of this Privacy Policy
    {SECTION1_01_MSSG}
  2. Handling of personal information in providing accommodation services and related services
    {SECTION1_02_MSSG}
      {SECTION1_02_LIST}
    1. {MSSGLIST}
    2. {/SECTION1_02_LIST}
  3. Handling of personal information regarding use of our website (advertising and access analysis)
    {SECTION1_03_MSSG}
      {SECTION1_03_LIST}
    1. {MSSGLIST}
    2. {/SECTION1_03_LIST}
  4. Handling of personal information regarding Sleep PJ
    {SECTION1_04_MSSG}
  5. {SECTION1_05_TITLE}
    {SECTION1_05_MSSG}
      {SECTION1_05_LIST}
    1. {MSSGLIST}
    2. {/SECTION1_05_LIST}
  6. {SECTION1_06_TITLE}
    {SECTION1_06_MSSG}
  7. {SECTION1_07_TITLE}
    {SECTION1_07_MSSG}
  8. Disclosure, correction and suspension of use, etc., by Customer
    {SECTION2_10_MSSG}

    When we receive a request from a Customer for disclosure, correction, addition, deletion, or suspension of use of personal information held by us in accordance with the APPI, we will respond without delay after confirming that the request is made by the Customer himself/herself, except in cases where we are not obligated to accept the request under the APPI or other laws and regulations.

    To make a request, please contact the address listed in 11. Inquiries concerning personal information. Please note that we may ask you to provide additional information depending on the sensitivity and nature of your request in the identification process.

    {SECTION2_10_MSSG2_0}

      {SECTION2_10_2_LIST}
    1. {MSSGLIST}
    2. {/SECTION2_10_2_LIST}

    {SECTION2_10_MSSG3}

      {SECTION2_10_3_LIST}
    1. {MSSGLIST}
    2. {/SECTION2_10_3_LIST}

    {SECTION2_10_MSSG4}

      {SECTION2_10_4_LIST}
    1. {MSSGLIST}
    2. {/SECTION2_10_4_LIST}
        {SECTION2_10_4_2_LIST}
      • {MSSGLIST}
      • {/SECTION2_10_4_2_LIST}

    {SECTION2_10_MSSG5}

  9. {SECTION1_08_TITLE}
      {SECTION1_08_LIST}
    1. {MSSGLIST}
    2. {/SECTION1_08_LIST}
  10. {SECTION1_09_TITLE}
      {SECTION1_09_LIST}
    1. {MSSGLIST}
    2. {/SECTION1_09_LIST}
  11. {SECTION1_10_TITLE}
    {SECTION1_10_MSSG}
  12. {SECTION1_11_TITLE}
    {SECTION1_11_MSSG}
    Contact information Postal Address:
    〒144-0054 1-7-4 Shin-Kamata, Ota-ku, Tokyo
    General Affairs Department, Toyoko Inn Co., Ltd.
    Phone
    (Hours from 9:00 to 17:30 on weekdays JST)
    Toyoko Inn Co., Ltd. - General Affairs Department,
    Tel: 03-5703-1045
    Fax 03-5703-9911

Chapter 2 Our Handling of Personal Information

  1. Scope
    {SECTION2_01_MSSG}
  2. Purpose of use of personal information
    {SECTION2_02_MSSG}
  3. Purpose of Use, Handling and Legal Basis of Personal Information
    We obtain the following personal information from Customers to the extent necessary for the purposes of use described in the preceding paragraph.
      {SECTION2_03_LIST}
    1. {MSSGLIST}
    2. {/SECTION2_03_LIST}
  4. Personal Information Management System
    {SECTION2_04_MSSG}
  5. Providing Personal Information to Third Parties
    We will not disclose or provide personal information to third parties without your consent, except as required by law.
  6. Outsourcing
    {SECTION2_06_MSSG}
      {SECTION2_06_LIST}
    1. {MSSGLIST}
    2. {/SECTION2_06_LIST}
  7. Joint use
    {SECTION2_07_MSSG}
  8. Transferring personal information outside of Japan
    {SECTION2_08_MSSG1}
    {SECTION2_08_MSSG2}
  9. Anonymized information
    {SECTION2_09_MSSG1}
    {SECTION2_09_MSSG2}

Established in 2019
Revised on June 3, 2025